Privacy Policy

Tripasión Lanzarote, S.L. — Tax ID (CIF) B76184076. Bike shop and rentals in Puerto del Carmen (35510, Lanzarote, Las Palmas).

Contact: reservas.tripasion@gmail.com · 928 51 62 00.

When you send a booking request through tripasion.org/reservar we process the data you enter in the form yourself:

• Full name
• Phone
• Email address
• ID document number (DNI, NIE or passport)
• Booking details: bikes, sizes, accessories and dates

• Handling your rental request (checking availability, contacting you to confirm, preparing the handover and in-store payment). Basis: performance of a contract or pre-contractual steps at your request.
• Identifying you at pick-up via your ID document, as required when handing over a rental vehicle. Basis: legitimate interest and obligations applicable to the rental.
• Sending you the booking confirmation email. Basis: performance of the contract.

We do not use your data for marketing messages without your consent.

We do not share your data with third parties except where legally required. We rely on providers acting as data processors on behalf of Tripasión Lanzarote, S.L., solely to deliver the service: website and database hosting, and sending the confirmation email. No international transfers are made beyond the scope provided for by those providers.

We keep your data only for as long as strictly necessary for the purpose it was collected for: while the booking is being processed and is active.

Once it ends, the data is blocked and kept, duly restricted, only for the statutory limitation periods that require us to retain it (liabilities arising from the rental and tax and accounting obligations). After those periods, it is deleted.

You can exercise your rights of access, rectification, erasure, objection, restriction and portability, and withdraw your consent, by writing to reservas.tripasion@gmail.com. If you believe we have not handled your request properly, you can lodge a complaint with the Spanish Data Protection Agency (aepd.es).